Customer Support

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Our dedicated team is here to help you plan your perfect catacomb
experience. Available 24/7 for booking assistance and tour information.

+39 06 1234 5678

Available 24/7

info@catacombs.tours

Response within 2 hours

Average wait: 30 seconds

+39 345 678 9012

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Visit Our Office

Rome Office

Via Appia Antica 126
00179 Rome, Italy

Office Hours:

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Located near San Callisto Catacombs

Need Immediate Help?

Our booking specialists are available 24/7 to assist with urgent inquiries, last- minute bookings, and tour modifications.

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Frequently Asked Questions

Find instant answers to common booking and tour questions

How do I book catacomb tickets?

You can book tickets directly on our website by selecting your preferred catacomb, date, and time. After completing payment, you’ll receive instant confirmation via email with mobile tickets. Alternatively, call our booking team at +39 06 1234 5678 for personalized assistance.

Can I modify my existing booking?

Yes, you can modify your booking up to 24 hours before your tour time. Contact our support team via email at bookings@catacombs.tours with your booking reference number, or call +39 06 1234 5678. Changes are subject to availability.

What is your cancellation policy?

We offer free cancellation up to 24 hours before your scheduled tour for a full refund. Cancellations within 24 hours are non-refundable. To cancel, email cancellations@catacombs.tours with your booking reference or call our support team.

Do you offer group discounts?

Yes, we offer special rates for groups of 10 or more people. Contact our group booking team at groups@catacombs.tours or call +39 06 1234 5678 for customized quotes, private tour options, and flexible scheduling for your group.

Are private tours available?

Yes, we offer private catacomb tours with dedicated guides for individuals, families, and small groups. Private tours provide personalized experiences, flexible timing, and exclusive access to certain areas. Contact private@catacombs.tours for availability and pricing.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are secured with SSL encryption. For group bookings, we also accept bank transfers. Contact payments@catacombs.tours for assistance.

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Our expert team is ready to help you plan the perfect catacomb experience. Get personalized recommendations, booking assistance, and instant answers to all your questions.